Privacy Policy

Effective 2026-10-14

Here is how Impact Windows Melbourne treats the information you share with us on impactwindowsmelbourne.com or by phone.

What you share with us

When you fill out a request form, we receive what you type: your name, phone number, email, ZIP code, the kind of work you need and your message. When you call, our phone system records your number, the time and length of the call, and, where it is turned on, a recording and transcript. Like most websites, the site also receives routine technical details such as your IP address, browser type, the page you visited and how you arrived.

How we use it

We use it to answer your request, set up an estimate and get the work done. We also use it to filter out spam and fraud and to see which parts of the site lead people to contact us.

Sharing

Only the providers that support this site and our phones, and the technicians assigned to your job, receive your details, and only so they can help with your request. We do not sell personal information.

Texts and calls

If you ask us to contact you, we may call, text or email you about your request. Message and data rates may apply. Reply STOP to opt out of texts.

Storage and security

We hold on to request records only as long as they are needed and take reasonable steps to keep them secure, though no online transmission can be guaranteed safe.

Access, correction and deletion

To find out what we have on file, fix something, or have it deleted, call (321) 321-4730 or reach us through the contact form on this site.

Children

This site is not directed to children under 13 and we do not knowingly collect their information.

Changes to this notice

We may revise this notice from time to time. The date at the top shows the latest version.